Coffee
As the coffee culture continues to boom, coffee training has never been as important as it is now. Customers no longer ask for just a coffee - words like ‘americano’, ‘double shot espresso’ or ‘skinny lattes’ are now the drinks of choice not only in coffee shops but also in bars, restaurants and hotels.
Coffee training improves the quality of drinks produced ensuring your customers are served a perfect cup of coffee every time.
By completing the FLOW coffee training module, your staff will learn all they need to know to serve a delicious tasting coffee.
The key learning points of the FLOW coffee training are:
- Understand the different styles of coffee, their characteristics and origins
- How to foam milk
- How to produce the perfect espresso
- How to make great coffee
- How to care for your coffee machine
Who will benefit from FLOW coffee training?
FLOW coffee training is aimed at new members of staff who will be producing or serving coffee or can be used for experienced members of staff that need to refresh their skills in the art of making coffee.
How to get the best from the FLOW coffee training module
In order to fully benefit from this module the learner should have access to a coffee machine, however if this is not possible it is important to practise all the skills learnt back in the workplace.
On completion of this coffee training module the learner can download essential product knowledge information which can be used as a source of ongoing reference.
Create a Course
Coffee training is one of the modules that make up the FLOW hospitality training system.To get the most out of FLOW we recommend that all 10 modules are completed, however if you want to create a course of relevant training then the modules that complement our coffee training are:
The Waiter
Our waiter training module introduces the learner to the culinary world of food service equipping them with all the practical skills and knowledge required to become a professional waiter.
The Bartender
Our bartender training module equips the learner with all the product knowledge and skills required to become a professional bartender.
Customer Service
Customer service training explores how to deliver excellent customer service skills and a great customer experience using the fundamental principles of the FLOW service concept.
Food Hygiene
Food hygiene training helps staff understand the importance of food hygiene regulations, potential hazards and how such hazards can be prevented.
Health & Safety
The health and safety training module teaches staff about the importance of a safe and healthy working environment and how to protect themselves and others in the workplace.
