Licensing & Social Responsibility
All staff working in licensed premises are required to understand licensing law and responsible serving practices, therefore it is essential to ensure that all employees undergo comprehensive licensing training to ensure they are fully aware of their responsibilities in serving alcohol.
The Licensing (Scotland) Act 2005 states that all staff who wish to sell or serve alcohol in licensed premises must have received at least 2 hours of training, prior to starting work, to ensure that they fully understand licensing law and responsible serving practices.
The Licensing & Social Responsibility training module has been developed to meet the training specification set by the Scottish Governement, and fulfills the 2 hours training required for all staff in licensed premises as of 1st September 2009.
FLOW will be launching the Licensing and Social Responsibility training module tailored to the Licensing Act (2003) England and Wales in August 2010. Please email info@flowhospitalitytraining.co.uk to register your interest and receive notification as soon as it is available.
Key learning points of FLOW licensing and social responsibility training:
- Licensing law
- Children, young people and alcohol
- Alcohol awareness
- Social responsibility
- Drug awareness
- Dealing with conflict in the workplace.
The licensing training can be bought and used instantly online, used at a time to suit your business with no disruption to your working day.
Who will benefit from the FLOW licensing training?
The FLOW licensing training module is ideal for all staff working in licensed premises dispensing and serving alcohol to customers, and fulfills the 2 hours training required by all staff in licensed premises in Scotland, prior to starting work, as of 1st September 2009.
How to get the best from the FLOW licensing training module
It is important that the learner adheres to licensing law and their social responsibility at all times back in the workplace
Personal Licence Holder Training
If you require a Personal Licence Holder qualification please see PLHOnline for full details on our online Personal Licence Holder training for both SCPLH and NCPLH qualifications.
Create a Course
Licensing and social responsibility training is one of the modules that make up the FLOW hospitality training system.To get the most out of FLOW we recommend that all 10 modules are completed, however if you want to create a course of relevant training then the modules that complement our licensing training are:
The Bartender
Our bartender training module equips the learner with all the product knowledge and skills required to become a professional bartender.
Creating Cocktails
Our cocktail training module introduces bartenders to the exciting world of cocktailmaking, teaching them the basic principles of great cocktail making and providing them with the methodology and recipes for 8 classic cocktails.
Health & Safety
The health and safety training module teaches staff about the importance of health and safety at work and how to protect themselves and others in the workplace.











