The Waiter
Waiting staff are the face of your bar and restaurant. It is imperative to your business that they provide memorable service and exceed customer expectations at all times. The FLOW waiter training module covers all the essential practical skills and knowledge required to help your staff feel professional and confident in dealing with your diners.
Key learning points of FLOW waiter training:
- Working in a restaurant
- Setting a table
- Taking orders
- Tray service
- Plate skills
- Order of service
The FLOW waiter training module will ensure your waiter makes an immediate impact on your business by providing high quality service in a confident and relaxed manner.
The FLOW waiter training module can be bought and used instantly online, used at a time to suit your business with no disruption to your working day, equipping the learner with the necessary skills they require to provide a professional service.
Who will benefit from FLOW waiter training?
The waiter training module is ideal for new waiting staff as well as current staff looking to refresh their skills.
How to get the best from the FLOW waiter training module
It is important that the learner takes the opportunity to practise all the skills learnt in the waiter training module back in the workplace
On completion of the waiter training module the learner can download essential product knowledge information which can be used as a source of ongoing reference
Create a Course
Waiter training is one of the modules that make up the FLOW hospitality training system.To get the most out of FLOW we recommend that all 10 modules are completed, however if you want to create a course of relevant training then the modules that complement our waiter training are:
Wine
The wine training module provides staff with the essential level of wine knowledge required to develop their wine tasting palette and confidently serve wine to customers.
Coffee
Coffee training enables the learner to produce and present a high standard of coffee through understanding the different styles of coffee, how to produce the perfect coffee and how to handle equipment.
Customer Service
Customer service training teaches the learner excellent customer service skills using the fundamental principles of the FLOW service concept.
Service That Sells
Service that sells is our hospitality sales training module and ensures staff understand the value of maximising sales opportunities, exploring how best to achieve this.
