flow wave

our service suite

Whether you run a busy city centre bar, a hotel, a coffee shop or a nightclub, Flow training will equip your staff with the essential skills required to set up and efficiently run a professional business.

Staff will learn everything from weights and measures responsibilities, to essential product knowledge, drink presentation and, of course, taking care of customers.

Our accreditations include:

coffee

upon completion of our Coffee module, you will:



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wine

upon completion of our Wine module, you will:



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cask ale

upon completion of our Cask Ale module, you will:



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the bartender

upon completion of our Bartender module, you will:



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customer service

upon completion of our Customer Service module, you will:



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service that sells

upon completion of our Service that Sells module, you will:



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cocktails

upon completion of our Cocktails module, you will:



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the waiter

upon completion of our Waiter module, you will:



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coming soon

We are always developing new modules to be added to our portfolio.

Due to popular demand, we are developing The Management Suite; a range of modules aimed at management staff. This suite includes Effective Teams, Leadership and Employment Law, designed to help managers maximise their knowledge and performance. Available from summer 2017. Further modules will be added to this suite over the coming months.

We also have Café Culture, a suite of modules specifically designed for the café market. This will initially include Coffee, Food Allergens, Food Safety and Health and Safety, specially tailored for the café industry. Available summer 2017. Keep an eye out for future modules.

If you have any suggestions for additional modules you would like to see added to our suites we would be more than happy to hear from you.