FLOW Licensing & Social Responsibility Training (England &Wales)

This module guides you through all the essential information required to work with alcohol in licensed premises in England and Wales. The module explores the Licensing Act [2003], the effects of alcohol, social responsibility and offers guidance on dealing with drugs and conflict on licensed premises. This training is recommended by law.

Licensing & Social Responsibility [Scotland]

The Licensing [Scotland] Act 2005 states that all staff who wish to sell or serve alcohol in licensed premises must have received at least 2 hours of training to ensure they are fully aware of their responsibilities in serving alcohol. This FLOW module has been developed to meet these training specifications.

Who will benefit?

The FLOW Licensing & Social Responsibility module is ideal for all staff working in licensed premises, dispensing and serving alcohol to customers.

Staff can train at their own pace and benefit from all of the interactive learning techniques.

FLOW provides online Personal Licence Holder Training for managers. For details of our APLH and SCPLH qualification, see www.plhonline.co.uk

What will I cover?

  • The Licensing Act [2003]/The Licensing (Scotland)Act 2005

  • Children, Youths & Alcohol

  • Alcohol Awareness

  • Social Responsibilities

  • Drug Awareness

  • Dealing With Conflict


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Complementary modules

To get the most out of FLOW we recommend that all modules are completed, however if you want
to create a course of relevant modules that complement Licensing are:

Food Safety

Health & Safety

First Aid

Food safety Health & Safety First Aid Awareness