Learn about the latest hospitality insights through our whitepapers, webinars and videos, helpful guides, articles, and customer success stories.
Articles, whitepapers and video resources to help you with motivating employees →
Articles, whitepapers and video resources to help you with enhancing customer experience →
Articles, whitepapers and video resources to help improve restaurant business performance →
Articles, whitepapers and video resources that help with restaurant operational efficiency →
We talk to industry experts and leaders to bring you the most helpful and valuable insightsMeet our contributors
Emma Banks
Vice President, F&B Strategy & Development Europe, Middle East and Africa
Asma Khan
Founder and Owner
Juliane Caillouette-Noble
Managing Director
JJ Goodman
Creative Director
Marco Reick
Director of People and Talent
Phil Hudson-Evans
Head of L&D EMEA
Martin Wolstencroft
CEO
Carolyn Coe
Group HR, Talent and Development Director at Solutions Leisure
Sue Farney
Director of Talent Management
Ricardo Moses
International Operations Manager
Caterina Liverani
Marketing Manager
Chris Clark
Global Diversity, Equity and Inclusion Director
Chris Gamm
CEO
Jill Whittaker
Managing Director
Lee Wooley
Director of Learning & Organisational Development
Lorraine Copes
Founder
Lucy Williams
Head of Learning & Development
Madeleine Geach
Hospitality Leadership Coach, former Head of Culture
Mark McCulloch
Chief Marketing Officer
Choose the resources that interest you the most
The future of restaurant technology: will robots and AI reduce costs?
Read about the state of digital transformation in the hospitality industry and robotisation and how to reduce costs while improving the customer ...
View the article13 tips for improving employee retention in hotels
Read this article to learn 13 ways to motivate employees and create a positive work environment in your hotel to build your future talent pipeline
View the articleComplying with hospitality labour laws: how technology can help
Read how technology can help you comply with employee rights in the hospitality industry while also increasing engagement and retention
View the article6 essential strategies for successful multi-site hospitality management
6 strategies for successful multi-site hospitality management
View the whitepaperExpanding successfully: how to grow a hospitality business
Explore proven strategies in this comprehensive eGuide to successfully expand your hospitality business. Download now without mention of industry ...
View the whitepaperAccelerated digitalisation in the hospitality industry
Read our insights on how rapidly AI in hospitality, restaurant robots and digitalisation have evolved and what the future holds for our sector
View the whitepaperFitzgerald increased team productivity by 12.1% with MAPAL Workforce
Discover how The Fitzgerald Burger optimised its workforce and increased sales while also maintaining company culture with Workforce.
View the success storyCompass Group customises operations with Compliance by MAPAL
Compass worked with Compliance to customise a specific set of tasks for each site to guarantee the health and safety requirements across diverse sites
View the success storyPapa’s Fish & Chips achieves slicker operations, increased profitability, and growth with MAPAL OS
Read how Britain’s Best Fish & Chips chain streamlined operations, improved productivity, and expanded thanks to MAPAL OS hospitality systems
View the success storyBuilding a culture for great customer experience, staff engagement and business growth
Join our experts for an insightful discussion on building a positive culture in hospitality for enhanced staff engagement and customer satisfaction.
View the videoRevolutionising UK hospitality: tech solutions for team challenges
Unlock tech solutions for hospitality teams with MAPAL. Hear from experts on team care, industry needs, and success stories. Register now for ...
View the videoTop KPIs to measure hospitality performance
As the hospitality sector continues to meet the challenge of rising costs, from labour and food prices to soaring energy bills, our panel of industry ...
View the video