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Free Webinar: Successful Onboarding Of Hospitality Talent

Published Feb. 19, 2021

in: Learning

Laura Vana

hospitality, online learning

We're excited to invite you to our next webinar in the "Relaunch ready" series. 

Successful onboarding of hospitality talent. Rebuilding a happy team to guarantee customer satisfaction.  

Richard Leverton, Learning & Development Manager, at Whitbread will be sharing actionable insights to help you design your onboarding programme. He'll also offer advice on giving your new employees the best possible start in their new role and how this will be transferred to an excellent guest experience. 

Disussion topics: 

  • Identifying and communicating needs 

  • Creating effective role-specific onboarding programmes 

  • Connecting onboarding to customer experience 

  • Measuring onboarding return on investment 

  • The impact of the ‘Tiny Noticeable Things' 

Guests: 

Elly Johnston in conversation with: 

  • Richard Leverton, Learning & Development Manager, Whitbread 

Date: February 25, 10 AM (GMT) 

Register for the webinar 

Published Feb. 19, 2021

in: Learning

Laura Vana

hospitality, online learning

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