Strive for success
with hotel guests
In a thriving and highly competitive industry, our Hotel Suite will provide your staff with a complete training package to prepare them for working successfully within a hotel. The Hotel Suite modules cover reception, housekeeping, food and beverage, concierge, with a focus on providing outstanding service to guests.
Teaches your staff the secrets in giving the right first impression, successful guest communication and how to work well in a team.See What's Covered
Defines the role of the receptionist in providing excellent service, getting to know the features of hotels and managing room rates and reservations.See What's Covered
Ensures your staff understand good working practice within a hotel, how to prepare a room to the highest standard and how to deal with requests and complaints.See What's Covered
Educate your staff on modern slavery and human trafficking - what signs to look out for, and what to do if they suspect or witness a potential case.See What's Covered