Compliance: awareness, health and food safety training

Hotel and restaurant compliance regulations are constantly changing. Our compliance modules help you ensure your team’s fire, health and food safety training as well as data privacy, diversity, inclusion and equality, disability, sexual harassment and more.

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Hospitality compliance learning resources

Our compliance modules include:

1. Health & Safety: Level 1	7. Data Privacy Foundations	13. Disability Awareness
2. Health & Safety: Level 2	8. Data Privacy	14. PCI Data Security Standards
3. Food Safety: Level 1	9. Workplace Sexual Harassment	15. The Fire Marshal
4. Food Safety Level 2	10. Diversity, Inclusion and Equity	16. COSHH
5. Food Allergens	11. Cellar Management	17. Legionnaires’ Disease
6. First Aid Awareness	12. Working in a Kitchen

Health & Safety: Level 1

Our level 1 Health and Safety resource helps learners to identify and practise measures to protect their colleagues and guests from harm. They will learn how to maintain a safe workplace with this primer on risk management, workplace hazards and hazardous substances. Perfect for hospitality workers in lower risk workplaces, such as cafés.*

* This resource is not a formal regulated qualifications framework (RQF) ‘health and safety in the workplace’ qualification, the levels only indicate the type of learner whom it is suitable for.

health and safety requirements in high risk workplaces

Health & Safety: Level 2

Focusing on what learners need to do to keep themselves, their colleagues and their guests safe, this resource details how they can help keep their workplace health and safety compliant. They will practise managing risks, preventing fires, responding to emergencies and reporting accidents. Perfect for hospitality workers in higher risk workplaces, such as a kitchen.*

* This resource is not a formal regulated qualifications framework (RQF) ‘health and safety in the workplace’ qualification, the levels only indicate the type of learner whom it is suitable for.

Food Safety: Level 1

Exploring the most effective methods for controlling and preventing food contamination and food poisoning, learners will discover the role they play in ensuring food safety and will practise implementing these key actions. Perfect for front-of-house or occasional food handlers.*

* This resource is not a formal regulated qualifications framework (RQF) ‘food safety & hygiene’ qualification, the levels only indicate the type of learner whom it is suitable for.

food safety learning for front-of-house or occasional food handlers

Food Safety: Level 2

This resource will enable learners to follow the food journey. They will learn how to spot the safety risks and the causes of food contamination and food poisoning while also practising what they can do to control it. Additionally, they will brush up on prevention and cleaning techniques to help keep their kitchens clean and safe. Perfect for anyone involved in preparing, cooking and storing food.*

* This resource is not a formal regulated qualifications framework (RQF) ‘food safety & hygiene’ qualification, the levels only indicate the type of learner whom it is suitable for.

Food Allergens

Your team will be able to tell their tree nuts from their sesame seeds with this guide to food allergens. Learners will discover the best ways to keep their guests safe. They’ll practise having the all-important conversation about allergens with their guests and practise informing guests of the cross-contact controls.

First Aid Awareness

This resource will emphasise the importance of responding in the first few minutes of an accident or emergency and how learners can best respond. They will gain an overview of ways to safeguard the workplace and be guided through the basic emergency first aid response procedures.

Note: this resource provides basic first aid awareness and does not provide the learner with a first aid qualification

Data Privacy Foundations

(previously GDPR Foundations)

It’s important that staff understand the importance of protecting personal information. In this resource, learners will explore the best methods of safeguarding information being gathered or used in their workplace in line with data protection regulations. Perfect for all hospitality employees, especially those who occasionally process guest information.

Data Privacy

(previously GDPR)

This resource builds on the outcomes of Data Privacy Foundations, exploring the importance of management responsibilities and expectations when managing data.. Perfect for more senior hospitality employees, especially those who may regularly handle staff and guest information.

Workplace Sexual Harassment

With this resource, you will be encouraging your learners to build a positive workplace culture that speaks out and says no. Ensuring that your workplace is a safe space for everyoneand that sexual harassment plays no part in anyone’s story. Your learners will recognise what constitutes sexual harassment in the workplace and will be provided with the tools to take action if they or others have been affected by this issue

Diversity, Inclusion and Equity

(previously Equality & Diversity)

How can your learners make a difference at work, make colleagues and guests alike feel welcome, included and valued? This resource defines what ‘diversity’, ‘inclusion’ and ‘equity’ mean. Learners will explore small yet powerful ways to contribute to all three, while adhering to the relevant equality legislation.

Diversity, Inclusion and Equity training for hospitality

Cellar Management

This resource will outline the skills required to work in a beer cellar, from storage to service. They will learn about cellar equipment, best practice in receiving deliveries and storing beer. They will also identify all the factors involved to create the perfect serve.

basic kitchen skills and knowledge module

Working in a Kitchen

This module will equip your learners with the basic skills and knowledge required to work effectively in a kitchen. They will outline how a basic kitchen is structured, practise the safest methods of working in a kitchen and handling different types of knives and describe the different types of cuts they may come across in a kitchen.

Disability Awareness

This resource is designed to encourage your learners to be considerate and respectful to their disabled guests and teammates. They will explore the best practices for creating great quality experiences, both in service and in safety, for all disabled guests and teammates.

PCI Data Security Standards

To protect guests from fraud and theft, your colleagues need to be able to describe the common security features and types of card processing systems used. With this resource, learners will be able to identify the different fraudulent methods used to access cardholder data. They will also practise following the correct procedures to ensure data is held securely, or what to do in the event of suspected theft or fraud.

The Fire Marshal

With this resource, we outline the best practice methods for learners to excel in their roles as fire marshals. They will learn how to describe the relevant legislation of fire safety in the workplace and their roles and responsibilities. They will also practise preventing and responding to fire instances to ensure the safety of their colleagues and guests.

The Control of Substances Hazardous to Health

(COSHH)

This resource will help learners to protect themselves, their colleagues and their guests from hazardous substances. They will learn how to reduce the risks of injury and illness by carefully following in-house procedures and manufacturing guidelines. They will practise thoughtful, planned cleaning and food preparation procedures to prevent accidents and keep their workplace safe.

Legionnaires’ Disease

This resource will help learners define the serious effects of Legionnaires’ disease in their workplace. It will prepare them to work with their manager and teammates to apply the correct measures for protecting themselves and their guests.

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